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Solicitors Financial Services
(Central Scotland) LTD
Suite 38, Alloa Business Centre
Whins Road, Alloa
FK10 3SA

phone:  01259 726664
fax:  01259 724700


Office opening hours:
Mon - Fri : 9am - 5pm


 

Jan 2006 1
CLIENT AGREEMENT
Authorised and regulated by the Financial Services Authority
Subject to the Financial Ombudsman Service

Solicitors Financial Services (Central Scotland) Limited
Suite 38, Alloa Business Centre,
Whins Road, Alloa, FK10 3AS
E-mail: ross@sfscentralscotland.co.uk
Client Care Manager: Ross Duguid
Telephone: 01259 726664 Fax: 01259 724700

1. Statement of independent status.
Those who advise on life assurance, pensions or unit trust products are either independent advisers or representatives of one company. We are independent. So if we advise clients on life assurance, pensions or unit trust products, we consider impartially the products of all relevant companies and recommend whatever course of action we consider to be in our clients’ best interest. In the event of any conflict arising between our own interests and those of any client, we will disclose all the relevant facts to the client in question and if appropriate decline to act for the client.

2. Classification of clients.
For the purposes of compliance with the requirements of the financial services regulator, the Financial Services Authority, we treat our business clients as if they were private clients. This means that we undertake a greater obligation of disclosure and communication of risk than would otherwise be necessary, but it does not necessarily mean that business clients will benefit from the Financial Ombudsman Service.

3. Our charges.

Our Report.
Our recommendations to each client are contained in a bespoke Report, for which we charge a fee. However, if clients instruct us to proceed to implement their Report (subject to any modifications they may request), implementation charges will become payable and the fee for the Report will be waived.

Our implementation charges. Before proceeding to implement the recommendations contained in a Report, or any subsequent arrangements, we will agree the amount of our charges with each client. These will reflect, among other factors, the complexity of the work, the values involved, the time likely to be taken up and the administrative and other costs incurred. If we may receive commissions from
the providers of products, which we arrange or from any stockbrokers or external financial advisers with whom we may work, we will disclose the amounts involved and by agreement with clients will apply these to offset our charges and/or to enhance the value of clients' investments and/or policies. When we are asked to advise the clients of professional firms, we liaise with those firms so as to ensure that our advice complements theirs. In recognition of their contribution, we pay such firms a proportion of our remuneration, which is disclosed in our statement of charges.

Annual review of investments. When we arrange portfolios of investments, we offer to keep these under review and to provide annual reports, which enable clients to compare the initial and the current composition of the portfolio and values of the investments. When submitting these reports we suggest for clients' consideration any changes, which we consider may be desirable in the light of Stockmarket or taxation factors or changes in clients' personal circumstances or objectives. However,
implementation of any such changes will depend upon our receiving our clients' instructions. Our charge for this service is calculated as a percentage of the current value of the investments. We ask clients to indicate, by signing the relevant section of our statement of charges, whether they wish to take advantage of our review service.

VAT. Arranging life, pensions and investment products and mortgage loans, and providing advice, which is incidental to such arrangements, are VAT-exempt services.

4. Investment certificates and policy documents.
We arrange for all investments (certificated and uncertificated) to be registered in the names of our clients or such nominees as they may instruct. Any investment certificates or other evidence of title to investments which we may receive will be forwarded to clients or, if so instructed, their legal advisers for safe-keeping.

5. Complaints.
In the event of any dissatisfaction with our services, clients are entitled to complain. Complaints, which are not resolved with the financial advisor, should be addressed to the Client Care Director, whose name is shown at the head of the Terms of Business, and who will explain our complaints procedure. Failing internal resolution, complaints by private clients may be referred to the Financial Ombudsman Service.

6. Compensation.
Our clients are entitled to the protection of the Financial Services Compensation Scheme.

7. Client contacts.
The name of the financial adviser responsible for managing each individual client relationship will be entered below that of the client in the section at the foot of these Terms of Business. Matters requiring specialist expertise will be referred to advisors with appropriate qualifications or experience, whose identity will be notified to the client.

8. Disclaimer.
No responsibility can be accepted for any action taken in reliance on the contents of any Report without our professional advice.

9. Termination.
The relationship between ourselves and our clients may be terminated by either party giving to the other not less than 28 days written notice, but termination will not affect instructions, which have been actioned, or liabilities, which have been incurred.

10. Data Protection Act.
The information you have provided is subject to the Data Protection Act 1998 (the “Act”). By signing this document you consent to us processing, both manually and by electronic means, your personal data for the purposes of providing advice, administration and management. “Processing” includes obtaining, recording or holding information or data, transferring it to product providers, the FSA or any
other statutory, governmental or regulatory body for legitimate purposes including, where relevant, to solicitors and/or other debt collection agencies for debt collection purposes and carrying out operations on the information or data. The information provided may also contain sensitive personal data for the purposes of the Act, being
information as to your physical or mental health or condition; the commission or alleged commission of any offence by you; any proceedings for an offence committed or alleged to have been committed by you, including the outcome or sentence in such proceedings; your political opinions, religious or similar beliefs, sexual life; or your membership of a Trade Union.
Please tick this box to confirm your consent to us processing any such sensitive personal data. □
If you are happy for us to contact you for marketing purposes by e-mail, telephone, post or SMS, please tick this box. □
If at any time you wish us or to cease processing your personal data or sensitive personal data, or contacting you for marketing purposes, please contact The Data Protection Officer on 01259 72664 or in writing at Suite 38 Alloa Business Centre, Whins Road, Alloa FK10 3AS.

You may be assured that we will treat all personal data and sensitive personal data as confidential and will not process it other than for legitimate purposes. Steps will be taken to ensure that the information is accurate, kept up to date and not kept for longer than is necessary. Measures will also be taken to safeguard against unauthorised or unlawful processing and accidental loss or destruction or damage to the data. Subject to certain exceptions, you are entitled to have access to your personal and sensitive personal data held by us. You may be charged a fee (subject to the statutory maximum) for supplying you with such data.

Client Declaration.
I have confirmed that I would prefer not to receive any information about products
and services provided by you. Yes No

I have given my consent to the adviser, or the company contacting me in the
future, to review my financial arrangements. Yes No

I am aware that I have the right of access to information you hold about me on
your records. I am aware that you reserve the right to charge an administration
fee for the provision of this information Yes No

 

ACCEPTANCE BY CLIENT
1. I/We agree the above Terms and basis of charging, which have been explained to me/us.
2(a). I am/We are seeking advice and recommendations on the following:
Investment Pensions Retirement Protection Mortgage

Pension Transfer Other

Please proceed to collect information about my/our personal and financial circumstances to enable you to formulate recommendations on the above topics and/or such other topics as I/we may agree should be addressed.

2(b). I/We wish the advice I/we receive from you to be restricted as follows:

3. Please prepare a Report on the above topic(s), for which I/we agree to pay your fee of £_______ + VAT.

4. I/We wish to give the following “execution-only” instruction which does not require advice:
5. I/we understand you will receive commission from the product provider which I/we agree you should retain.

6. I/We wish to be charged a fixed or hourly fee for your advice and I/we accept your fee rate, currently £_______ + VAT per hour.
7. I/We consent in accordance with the Data Protection Act 1998 to my/our personal data being processed and when necessary disclosed to third parties in carrying out my/our instructions.

Signed: client(s)

Name(s):

Dated:

Adviser

Instructed:

Status of
Adviser: